VFit Gym Fulfillment Policy for Credit Card Payments via Stripe®
These policies will aid users determine how Veigl LLC DBA VFIT Gym fulfills orders and payments made by credit card via the payment processor Stripe.
The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: “Client”, “You” and “Your” refers to you, the person on this website and compliant to the Company’s terms and conditions, either therein or in a separate written contract. “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services, in accordance with and subject to, prevailing laws of the Commonwealth of Kentucky. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to the same.
Fulfillment Policy
At VFit Gym, we ensure that the services we provide are satisfactory. Customer satisfaction is our utmost priority as we take all complaints about the services we render very seriously. This Fulfillment Policy (the “Policy”) informs you about our delivery policy and the rules and guidelines relating to the refunds for services purchased from our Company. Please read this Policy carefully to understand your rights and also understand the requirements for the refund. Our services are billed in U.S. Dollars.
Delivery Policy
At VFit Gym, we sell personal training services. We deliver our services to clients via in-person and electronic means pursuant to our client’s requests.
Refunds
We may offer returns in the following conditions:
- If the client has experienced a long-term or permanent injury that prevents him or her from participating in fitness activities.
Exceptions
Notwithstanding other provisions of this Policy, we may refuse to grant returns or refunds under any conditions.
Return Policy
At VFit Gym, we provide personal training services. No returns can be made but in some circumstances we offer refunds. Our refund policy has been explained above.
Cancellation Policy
The following are to note: • Once a contract with VFit Gym has been signed, cancellations are not permitted.
Administrative Fee
The following are to note:
- All refunds are subject to 7% administrative fee charges.
How to make a complaint
If you are dissatisfied with the service provided to you and you are eligible for a refund under this Policy, you must send an email to info@vfitgym.com stating your complaints. Refunds are issued at our discretion as they may be accepted or rejected.
Contact Us & Customer
Service Contact Details For enquiries or comments regarding this Policy, customers may visit: https://vfitgym.com/contact, email: info@vfitgym.com, or by telephone (859) 474-2470.